Griffith Foods February 11, 2026 By adrian Griffith Foods is a fourth-generation, family-owned food manufacturer founded in 1919. Headquartered in the United States, the company employs approximately 5,000 people and operates more than 20 production facilities across the Americas, Europe, and Asia. Guided by a strong commitment to safety, quality, and care for its employees and communities, Griffith Foods develops customized ingredients, … Continued
Central Ohio Transit Authority February 11, 2026 By adrian Modernizing claims and legal operations with Origami Risk The Central Ohio Transit Authority (COTA) is the public transportation provider for central Ohio, delivering nearly 12 million passenger trips each year across a 562-square-mile service area. Operating a fleet of more than 300 fixed-route buses and providing paratransit services for seniors and people with disabilities, COTA … Continued
Data Onboarding: The First Mile of AI Success February 11, 2026 By adrian AI promises faster insights, smarter automation, and better decisions. But for many organizations, those gains never arrive. The reason is simple: if your data can’t move, your AI can’t either. Before models run or dashboards update, data must be ingested, mapped, validated, transformed, and governed. This “first mile” of AI is where progress often slows, or stops entirely. When onboarding is manual, fragmented, … Continued
What Legacy Systems are Really Costing Public Entity Pools February 6, 2026 By adrian When budgeting conversations around technology investments stop at the price tag (implementation fees, renewals, support contracts), they miss where most of the cost actually lives. A better metric is a system’s Total Cost of Ownership (TCO). This includes: These costs don’t appear as a single line item alongside system expenses, but they accumulate steadily over time. Applying a TCO lens to technology decisions shifts the conversation from short-term cost … Continued
From Audit Findings to Action: Best Practices for Issues Management and Remediation Tracking February 2, 2026 By adrian Most internal audit leaders know this story well. The internal audit process runs smoothly. The scope is aligned to risk. Stakeholders agree with the findings. Action plans are documented. Then momentum fades. Months later, spreadsheets are outdated, issue owners have changed roles, and the same control gaps resurface in the next audit cycle. The audit committee’s … Continued
Risk Management for Growing MGAs: Scaling Without Losing Control January 28, 2026 By adrian Growth is the goal for most Managing General Agents (MGAs). Launching new programs, expanding into new niches, and strengthening carrier relationships all signal success. But as many MGA leaders discover, growth without the right operational foundation can quietly erode control. The real challenge is scaling responsibly. MGAs that succeed long term are the ones that pair growth with resilience, efficiency, and … Continued
Member-First Modernization: Rebuilding the Pool Experience January 28, 2026 By adrian Risk pools are facing rising expectations from members at the same time that operational complexity, regulatory pressure, and risk severity continue to increase. This guide explores how modernization — when grounded in service experience, not just systems — can help pools strengthen member relationships, reduce friction, and build long-term resilience. What you’ll learn: Why it’s important:
Mondi Group January 26, 2026 By adrian Mondi Group, headquartered in Austria, is a global leader in sustainable packaging and paper with around 24,000 employees across approximately 100 production sites in more than 30 countries. The company develops innovative fiber- and paper-based solutions that support customers’ sustainability goals and is committed to operational excellence, empowered teams, and long-term value creation. At a … Continued
Infrastructure Construction Contractor January 21, 2026 By adrian A large heavy civil and infrastructure construction firm operating acrossthe United States and Canada, this organization delivers complex workacross commercial, industrial, and highly regulated environments.With hundreds of active projects and a large, distributed field workforce,the organization’s safety and risk leadership supports operations thatspan multiple regions, project types, and regulatory requirements —making consistency, visibility, and timely … Continued
5 Questions to Ask Before Choosing a RMIS January 21, 2026 By adrian A Risk Management Information System (RMIS) is more than a Saas platform. It’s the central nervous system of a modern risk program: a single platform that brings together the data, processes, and people behind every claim, policy, safety initiative, and more. By replacing manual reporting with real-time insight, it helps organizations see the full picture of risk and respond with greater speed, … Continued